In the original dustsheet. Red cloth binding with white title on the spine.

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This book deserves to be read and understood

Award-winning journalist Gillian Tett “applies her anthropologist’s lens to the problem of why so many organisations still suffer from a failure to communicate. It’s a profound idea, richly analysed”, about how our tendency to create functional departments—silos—hinders our work. The Silo Effect asks a basic question: why do humans working in modern institutions collectively act in ways that sometimes seem stupid? Why do normally clever people fail to see risks and opportunities that later seem blindingly obvious? Why, as Daniel Kahnemann, the psychologist put it, are we sometimes so “blind to our own blindness”? Gillian Tett, “a first-rate journalist and a good storyteller”, answers these questions by plumbing her background as an anthropologist and her experience reporting on the financial crisis in 2008. In The Silo Effect, she shares eight
different tales of the silo syndrome, spanning Bloomberg’s City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, UBS bank in Switzerland, Facebook in San Francisco, Sony in Tokyo, the Blue Mountain hedge fund, and the Chicago police. Some of these narratives illustrate how foolishly people can behave when they are mastered by silos. Others, however, show how institutions and individuals can master their silos instead. “Highly intelligent, enjoyable, and enlivened by a string of vivid case studies…. The Silo Effect is also genuinely important, because Tett’s prescription for curing the pathological silo-isation of business and government is refreshingly unorthodox and, in my view, convincing”. This is “an enjoyable call to action for better integration within organisations”. Gillian Tett is a British author and journalist at the Financial Times, where she is a markets and finance columnist and U.S. Managing Editor. She has written about the financial instruments that were part of the cause of the financial crisis that started in the fourth quarter of 2007, such as CDOs, credit default swaps, SIVs, conduits, and SPVs. She became renowned for her early warning that a financial crisis was looming.