Net Gain. Expanding Markets Through Virual Communities.

By John Hagel III & Arthur G Armstrong

ISBN: 9780875847597

Printed: 1997

Publisher: Harvard Business School Press. Massachusetts

Dimensions 17 × 24 × 2 cm
Language

Language: English

Size (cminches): 17 x 24 x 2

£114.00
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Description

In the original dust jacket. Black cloth binding with green title on the spine.

We provide an in-depth photographic presentation of this item to stimulate your feeling and touch. More traditional book descriptions are immediately available

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For conditions, please view our photographs. An original book from the library gathered by the famous Cambridge Don, computer scientist, food and wine connoisseur, Jack Arnold LANG.

Net Gain identifies where the next level of value lies on the Internet and lays out the first economic model to quantify the revenue potential and the investment required to build a successful virtual community. From the offerings of commercial online services such as the Motley Fool Investment group to Internet communities of book lovers, Net Gain offers a multitude of real-world scenarios and lessons for building value and creating competitive edge. The authors clearly show that in order to compete in the online economy, you must establish an entirely new approach to product development, marketing, customer service, and distribution, and rethink your company’s relationships to customers, suppliers, and competitors. And they show you how to do it.

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